What you should expect from a competent roofing company

Repairing or replacing the roof on your home is something that is not done frequently. Certainly there are unpredictable repairs that become necessary as a result of a violent storm or a falling tree and perhaps after 25 years or so the roof on your home may need to be replaced. As these things happen rarely, finding a roofing company that you feel completely comfortable with can be somewhat stressful, after all, the roof on your home is extremely important and the last thing you want is a problem.

As is true with most businesses, the roofing industry is highly competitive; as a result it can be difficult to find the right roofing company to do what needs doing at a reasonable price. When you are discussing your needs with various candidates there are a few tips that might help you better understand what to look for and what to expect.

  • Responsible roofing companies will always offer a free, no obligation roof inspection or consultation. This is an extremely important part of the entire process as it gives the roofing company an opportunity to properly evaluate the problem and what the solutions are.
  • A roof is potentially a very dangerous place to be, as the homeowner you should avoid climbing on it but the licensed contractor that you called should certainly go on the roof. If a company representative visits you and fails to go on the roof for the evaluation then this company should be discounted as a candidate to do the work. The contractor will normally take pictures of the problem areas so that you can see the condition of the roof and understand what needs to be done.
  • Once the contractor has been on the roof and performed a professional evaluation you should be provided with a written estimate of what it will take to put the roof back into pristine condition. Once you have received the estimate pay particular attention to all the details; what materials are included, how long will the project take and what warranties are offered. If you have any questions once you have read and digested the estimate do not hesitate to contact the roofing company, make sure that you are completely happy before you enter into a contract for the work.

Once the repair or complete replacement has been completed you can expect the company to remove all discarded material and the area completely cleaned up. Once you are completely satisfied you can feel comfortable in making the final payment.

How To Go About Determining If Your Roofing Salesperson Is Reputable

When homeowners have a home improvement project such as installing a new roof, they must first decide what companies to bring in to evaluate the job. But will the assigned salesperson/estimator be a good one? Will this person respect their wishes and meet their expectations? In this article you’ll find a few key things to look for in a salesperson. These are things that that will help any homeowner identify who will be awarded the work.

1. Is the salesperson properly and neatly attired. Do they have identification? Did they arrive on time?

Being on time is one of the best signs of a good salesperson. This means they not only respect you as a potential client but also respect their profession and themselves.

2. Are they aware of your perspective and offer you respect?

Do they show “emotional intelligence”? A sincere and professional salesperson tries to see him or herself from your point of view is someone that respects both your space and expectations. Does salesperson take the time to identify your individual needs? They should identify what products are best for your home based on the answers that you provide.

3. Do they have energy and do they have a positive attitude?

Is this person someone that you can connect with? Can they tell you what it is of “value” that they and their company bring to the table? A good salesperson will leave you with a lasting impression of positive character qualities that will keep them and their company in a positive light in your mind, long after they left.

4. The Sales Pitch

Well trained, reputable salespeople have a standard approach or what is called a “pitch”. Does the salesperson really know their pitch, or do they stumble along or wander around? A professional salesperson will have pitch that they “stick” to. This is a great sign that their company has its act together! This doesn’t mean that they should behave like a robot; it’s more that the salesperson truly knows their process, and can guide you through it in a way that makes you feel comfortable.

5. Can they demonstrate that they really know what they are talking about?

Put your salesperson to the test:

  • Do they really know their product and their services?
  • Is their company certified by a reputable manufacturer?
  • How do they insure that installations conform to specifications?
  • Is their price “too good to be true?” If it is, look further. This company will not be around to meet warranty needs should they arise.
  • What warranty are offered? Can the salesperson explain the warranty in a way that you understand?

6. Communication

A reputable salesperson will explain their services in language that you can understand. They won’t rely on jargon. You should expect that any salesperson will try to sell you on the advantages of their company and services over the competition; after all, that is why they are there. But there is a big difference between selling and pushing.

7. Character

Honesty is paramount. Only honesty, passion, and good business practices can show you that this person is the right person to work in your home! Check references, check online BBB records, and past customer experiences to make sure that you are hiring a good roofing contractor.

8. The closing of the sale

Any professional salesperson is expected to try to sell to you and to hopefully close the job, but only once it has been clearly established that what they are selling is of VALUE to you. Remember: this is your home and everything they are selling will become part of your home. Your roof will be the “fifth wall” of your home and the primary defense of your family from the elements. Signing a contract is simply a consequence positive outcome of their work.

Roof Style-What Are the Advantages, Disadvantages and Cost

When you are in the market for a new roof, you should know what your options are. There are a variety of styles to select from. Some are more durable than others while some are simply more attractive in design. Each homeowner has to decide what they are most interested in and make the best decision that is best for them. A quality roofing company will discuss your options and advise you about the one best suited for your style home. Here we discuss the most widely used type of roof material for residential roofs.

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Roofing Services-How to Make Your New Roof Last

Homeowners are encouraged to take good care of their roof. Many homeowners that hear this don’t actually know what this means. They only assume that they will need to deal with their roof when an issue, such as a leak, occurs. This isn’t the case. The maintenance of your roof is important and it starts by the person you hire to install your roofing. Having a roof that has been properly installed is important to how long it actually lasts. Your roof is one of the single most important features of your home and should be treated as such.

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